GoodSearch: You Search...We Give!



Step By Step, Inc.
Cross Valley Commons
744 Kidder Street
Wilkes-Barre, PA 18702
570-829-3477

Professional Standards of Step By Step

Professional Standards


Principle of Professional Conduct

Tony and JesseWe will always demonstrate a professional and courteous demeanor. We are representatives of Step by Step and a reflection of the quality of service we provide. We will discuss and review professional standards.

Principle of Privacy and Confidentiality

We will protect privacy and confidentiality and only convey information to the appropriate person at the correct time and place.

Principle of Professional Relationships with Service Groups

We will develop and maintain professional interactions, which are based on respecting and valuing others.

Principle of Communication

We will communicate in a factual and honest manner. We will identify ourselves and are accountable when making verbal and written communications.

Principle of Fiscal Practices

We will maximize and emphasize the careful use of limited financial resources. We will select and utilize vendors based on fair and open process and avoid conflict of interest. We will be accountable and accurately record the use of all Step By Step resources.

Principle of Direct Care Services

We will deliver the highest quality of direct services to individuals in our programs.

Principle of Professional Growth

We will seize opportunities to further develop skills and knowledge, as the process of growth is never ending.

Principle of Interdependency

We will collaborate with external and internal resources. We value contributions of expertise and skills.

Principle of Diversity

We will recognize and respect a diverse work culture.

Principle of Administrative Services

We provide administrative services for support, leadership, resources and visionary direction.

Principle of Community Services

We will be good neighbors. We will be active and contributing members of the neighborhood.

Principle of Advocacy

We are advocates. As an advocate, we will educate the community on the mission of Step By Step and promote the desires and the needs of the individuals in our services.